This course provides hands-on training of the Amadeus Altea Departure Control System (DCS), Customer Management (CM) platform, used by airline agents to manage passengers at the airport. Print User Guides: Altéa Departure Control Customer Management (CM) You do not have the required permissions. Back. Amadeus Altéa Inventory-DCS Links This course gives a global picture of the process flow, links and interactions between Altéa Administration, Altéa Inventory and Altéa Departure Control (Customer Management and Flight Management) from flight creation to departure control. Departure Control System (DCS) is designed to automate processing an airline’s airport management operations including check-in, printing boarding cards, baggage acceptance, boarding, load control and aircraft checks. Included with this course: Amadeus Altéa Departure Control - Customer Management (Altéa DC-CM) e-Learning. The new system removes the complexity and inefficiency caused by having multiple DCSs across various airports. Learn how to take advantage of the integration of data feeds originating from Altéa Inventory (INV) and distributing to other systems including Altéa Departure Control and Altéa Reservations. Defend your airport and your airline customers from lost baggage Losing a bag can damage your and your airline customers’ reputation and bottom-line. Altéa Departure Control – Customer has been designed to automate as much as possible all airport processes – from check-in to disruption. Prevent this from happening with Amadeus BRS. Please note that access to this course is restricted to Amadeus customers. Prepare for an exciting career working for an airline in a dynamic airport-based work environment. Altea is one of the most widely used DCS systems. AIRPORT DCS SKILLS FOR AIRLINE AGENTS (Training Bundle) -- Bundle of ALL courses shown below introduce the key features of the Amadeus Altea DCS system as used to manage passengers, baggage and flights at an airport. As an agent managing your flight inventory, learn about automating the management of customers on those flights within the Altéa Suite. Due to the native integration with the Altéa PSS, Amadeus Altéa NDC also benefits from Amadeus Ticket Changer (ATC) capabilities to automatically change the accountable documents associated to the impacted flight(s). Amadeus Altéa NDC supports voluntary changes on the Orders coming from the 3rd party via the NDC channel. If you are already a registered user of Amadeus Service Hub, please login to access the full knowledge base, news, training materials and other services specific to your market. Real-time data sharing Check-in, gate, ramp, baggage and load agents can share data in real-time thanks to integration with Altéa DCS. Altéa Departure Control system is an innovative, new generation customer centric airport customer management system. Istanbul-based ground handler Havas has chosen Amadeus and its Altéa Departure Control System (DCS) to modernise and streamline its operations at 14 airports in Turkey, Latvia and Saudi Arabia. Upon completion of the Passenger Ground Services course you will be granted free access to an e-Learning course on the Departure Control System (DCS), Amadeus Altéa. February was an exciting month for us with the launch our newly designed websites in the Middle East and beyond, great news in the Indian sub-continent as SriLankan Airlines joined the Altéa community, and the fascinating industry debate that took place at the Amadeus Airline Schedules conference. ALTÉA DCS – CHECK-IN SYSTEM . The new system removes the complexity and inefficiency caused by having multiple DCSs across airports! 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