Navigate to the web browser, click the Wi-Fi icon at the top, and select the Switch to Another Network option. Fill the Wi-Fi Name field and create a password in the Create Password field. When the Finder window opens, on the menu bar, select âGoâ and then âUtilities.â You just need to point Time Machine to it. Just pick the time and frequency to back up important files from your system onto your My Passport drive. If the connection is successful, you can share the WD My Passport Wireless Pro drive with all the users on your Home over the network. Before updating your security settings, youâll need to enter your password one more time before saving. You click where Iâve circled on the above ⦠Press the Control and C buttons together by selecting the file. The WD Passport for Mac is one of several drives that I use for backup on my MacBook Pro, so I do not need to. Use with Time Machine Step 1 Plug the cable from ⦠Will the new entire WD upgrade work with Mojave system? Friendly Review of the 2 TB Western Digital My Passport for Mac External Hard Drive (http://amzn.to/2oSKNVi). Now, click the Network icon at the top-right corner, select the My Passport network from the available Network lists, and click the Join option. Double-click on the WD My Passport drive in File Explorer. I have a WD passport that wonât open! If you want WD Passport for Mac and PC and need to create a partition that you will use to transfer files. Iâll wait a while and then try it again in a few days, maybe Apple will sort things out. Mac OS Extended (Journaled) file system is how itâs referred to on your Mac. Return to the web browser and click the Save Shortcut option at the bottom of the screen. Next, from the ⦠The security app says that I have to unlock the drive to continue. Yesterday I downloaded some kind of upgrade to the Catalina system already downloaded. I'm not sure because it will not mount on my desktop - however, I can see it with Disk Utilities. Locate the Power button on the WD My Passport Wireless Pro drive and press it. It didnât work! I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! Wait for thirty seconds until the drive boots up. Then my hard drive started working in Catalina OS. Did some research with problems with the new Catalina system and apparently there have been all kinds of problems. Once I ran the latest OS update it stopped mounting. Cheers, Powered by Discourse, best viewed with JavaScript enabled, Mi disco duro (WD my passport 2Tb) no puedo abrirlo en MacBook Air con Big Sur, "WD Elements Portable" doesn't connect anymore. from WD My Passport drive on Mac. Type the network key or password of the wireless router and click the OK option. How can we update the unlocker on the drive to a newer version? Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. Alternatively, press the Command + Spacebar shortcut keys to open the Spotlight. Once your WD My Passport drive is setup to be shareable for a Mac and a PC you can: 1. As much as I hate to say this, Iâm glad itâs not just me. Minimize the web browser and go to the main screen of the Mac computer. Wait for thirty seconds until the drive boots up. Still no luck. Now, a new hard drive icon will appear on the desktop. Iâm not one to waste time with computer stuff, Iâm not going to mess around with it. Still get a message âDevice has not been encrypted.â Wrong, it has been. How do I fix this and then how do I ensure that I can use the WD My Passport on both the Mac and the PC Since the latest OS update, both of my My Passport USB drives will no longer mount. It will then prompt you to enter your Passport password. WD My Passport for Mac is made to be âplug and playâ. I read that I needed to re-format the HD drive which I did but now neither the PC nor the Mac even sees the HD. If you have further queries regarding Wd my Passport wireless pro setup mac, contact our technical experts. The option to remove security will become available after this. This will direct you to the Secure My Passport Wireless Pro web page. Do WD respond to this forum? Select the Passport from the list of drives, right-click on the black bar underneath it and choose ⦠I have just purchased a WD My Passport external 4 TB drive and wish to use it on both my PC as well as my iMac. Again, I donât know a heck of a lot about this stuff. i have a passport for mac, i cant see anymore files, how to recover them without paying a software ? On your Mac computer, click the Finder icon and select the Applications option followed by the Utilities option. WD Forum Français. Install WD security and run the app. Type âdisk utilityâ in the search panel and hit the Enter key to open the Disk Utility window. Turn on your Mac and connect the WD easystore hard drive using a USB 3.0 cable. Plug one end of the USB cable into the drive and the other end in your system. Plug the external hard drive into your Mac and use the drive. This indicates that the drive is turned on. I donât think itâs Catalina and itâs more of a security issue. I recently updated my Mac to OS Catalina, and I think that is the reason why. Support; Downloads; Knowledge Base; German; Spanish; Italian; French; HGST Support; How to recover my files from my passport for mac. That way files will be visible to, readable and writable by both operating systems. Press the Windows and E buttons together to open File Explorer. Any suggestions? If not, I hope that they solve this. If required, select the checkbox beside the Show Password option. Select the .zip file on the drive and copy it to the clipboard. Hope this helps Select the name of your wireless router. Hi DaveyJake, When I try to open DriverUnlock I get this message: âThe developer of this app needs to update it to work with this version of macOS. And it will work straight away with Time Machine. Now, the Power LED will blink white. When prompted, plugin your Passport. Click "My Passport" on the left side of the program window and then select the "Erase" tab. When I push it, I get into a folder. I had the same issue. After reading another thread ( here on this WD site) concerning Catalina problems, MAYBE WD will have it resolved by the end of the month, but donât quote me on that⦠Interesting thread, there are a lot of upset customers. If you have encrypted the drive using WD Security then you can simply open WD Security and unlock your drive. Solution 3. At the same time, the Wi-Fi LED turns blue. But as you know, directly formatting WD Elements or My Passport on Mac causes data loss. After doing some more research, the problem might be on WDâs side. Tips on using WD my Passport for Mac Plug the wall/power bar and let power enter it. To know about Wd my Passport wireless setup mac, refer to the easy instructions provided on this web page. When you see the Western Digital End User License Agreement web page on the screen, click the I Accept option at the bottom-right end. Otherwise, you can connect the WD Drive to your wireless router. Navigate to a web browser on your Mac computer and type the default IP address of the drive in the address bar. Plug the USB cable for the WD My Passport drive into your Mac. I recently updated my Mac to OS Catalina, and I think that is the reason why. Still no luck, canât backup with my Passport. When checking WD My Passport in Disk Utility, you could have two results: 1. When I push it, I get into a folder. I did the same thing in another computer (Mojave OS) and it let me go through and I deleted the password. And when I try to open the drive unlock on my passport, I get the same notification as I did to begin with! Your My Passport for Mac drive is formatted as a single HSF+J partition for compatibility with Mac OS X operating systems. In fact I think I've now wiped it. I called WD and they told me to talk to Apple. To use this drive with macOS X, you have to format it. If you have a USB 3.0 port on your system (it's usually blue, especially for Windows systems), use it because it can make a big difference in the speed of the transfer of files. âThe developer of this app needs to update it to work with this version of macOS. However, I canât get the iPad to connect successfully to a WD My Passport or to a WD Elements using ⦠And youâll see that name within your Macâs menus. This drive is already formatted and set up ready to plug straight in and use on a Mac. Now, I canât backup with my Passport ( specifically designed for Mac.) About Your WD Drive My Passport for Mac User Manual 2 I have tried to format it. Iâm thinking it is a problem with the new Catalina system. Hopefully Apple is on it and the bugs will get worked out soon. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. However, if this external hard drive is corrupted, the "Mount" button will not be ⦠Connect your WD drive to your computer using a USB cable. From there, youâll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. My iPad Pro (9.7â) model number MLQ62LL/A (3 or 4 years old) successfully connects to WD My Book and flash drives with the use of Appleâs âLightening to USB 3 Camera Adaptorâ. There must be a solution to this. Iâll wait till the end of the month, and if nothing is resolved, Iâll just get a backup drive from one of their competitors. Iâm having the same problem⦠It just wonât mount, despite being formatted for Mac. Hereâs a link to the WD security download for Mac: https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. I hope they fix this because the drive (4TB My Passport, just draggin and dropping files, no MyCloud or whatever itâs called) now wonât mount under Mojave either! This solved the problem. Now, the Power LED will blink white. Locate the Power button on the WD My Passport Wireless Pro drive and press it. Often you will find the partition sizes adjusted when you have entered specific figures. Connect your Western Digital My Passport drive to Mac computer, and let the OS detect and mount the drive for use. I have a WD passport that wonât open! Format WD on Mac; How to Format WD My Passport in Windows Platform (Free) You can format a Western Digital My Passport external hard drive to ex-FAT or FAT32 format using a free ex-FAT or FAT32 converter - EaseUS Partition Master or use built-in applications Windows. You can set it to run automatically to your schedule. When the Connect dialog box opens, go to the Type of Setup field and select the Home Network option followed by the Use Password option. My Passport device is a bit old so I canât work out from the WD downloads section if thereâs a software update or not? Or use between a Mac and a PC choose ExFAT as the partition format. When I try to open DriverUnlock I get this message: Contact the developer for more information.â. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. Now, click the Finder tab and go to the Shared section. If you want to use the drive with a Windows computer, see Reformatting the Drive and Troubleshooting. Back Up Automatically â The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents donât get lost. I am still running High Sierra as my iMac is a bit older. No, my Passport HAS been encrypted in the past. I have my whole life on that hard drive. HFS+ and Mac OS Extended (Journaled) file system are one and the same thing. Once you have connected the hard drive successfully, click the Disk Utility icon located at the Dock. Copyright © 2020 - 2021 Western Digital | All rights are reserved. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. On macOS Dock, select Finder. Itâs because MacOS Catalina doesnât support 32 bit apps any more and the unlocker software is 32 bit. But, if you have used Mac security to encrypt the drive the you can refer to the link given below in order to Decrypt the drive. Maybe WD hasnât been as thorough as it needed to be with the new Catalina system. Solution 1. Western Digital sells a âfor Macâ version â WD My Passport For Mac. I recently upgraded to The Catalina Operating System. 2. OS X Daily â 25 Oct 16 Do you by any chance know if it s safe to upgrade WD: Security, Drive U. and Discovery yet still staying with Mojave? Disques Durs Externes. I donât know a heck a lot about this stuff, but now I wish I had just stuck with Mojave which was trouble free for me. Skip the next sections and jump down to how to use WD My Passport for Mac with Time Machine. Once the system detects your connected drive and mounts it for use, youâll see a new hard drive icon on the desktop. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Once done, you will see the dashboard on your browser. Now, the screen will show a list of available wireless networks. https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. Disconnect the Wi-Fi and reconnect to your My Passport Wireless Pro drive’s network. Double-click the Disk Utility option, choose the WD My Passport for Mac drive from the left-hand side of the screen, and click the Erase tab. recover any information on it. I just did this and my drive works again on Catalina! The WD SmartWare Icon appears on my desktop. A WD Drive icon will appear on the Mac device. The WD SmartWare Icon appears on my desktop. Click the "Mac OS Extended" option in the "Volume Format" menu, then click "Erase" to format the drive for your Mac. Make Sure your WD My Passport External Drive is Chosen. Make use of Remo Recover tool to recover deleted, lost, formatted, inaccessible data such as photos, videos, audio, files, etc. I am having the exact same issue and would like to access my files!! I totally panickedâ¦and yet it still works fine on my TV and my iPad so it must be either Catalina or, as said, the 32bit problem. Dear Michael86, Retype the created password in the Confirm Password field. Step 1 To start the process, connect your WD My Passport drive to your Mac system. To know about Wd my Passport wireless setup mac, refer to the easy instructions provided on this web page. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. After having confirmed that the WD My Passport is formatted with NTFS, many people will choose to convert NTFS to APFS (for macOS Catalina, Mojave and High Sierra) or reformat the WD My Passport hard drive to make the WD external hard drive compatible with Mac. The drive is 19.15mm thick â about 3/4 of an inch. Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. thanks. Cheers. I called Apple and they tell me to talk to WD. Tried updating the firmware on both plus all of the software to the most current versions. Click the Next option on the Secure My Passport Wireless page to continue. According to Western Digital, the new 5TB My Passport for Mac is the world's slimmest portable hard drive at its capacity. Step 2 On Dock, choose âFinderâ to open the Finder interface. Format WD My Passport Using Software (Free) I get a message that my backup disk is not encrypted. You can use a USB 3.0 cable to connect your computer and WD Drive. If anyone figures this out please share! Note: The drive password must contain at least 8 characters. Glad I found this community this solved all my problems. WD Passport won't unlock after Mac OS update! With time Machine will not mount on My desktop - however, I donât itâs... Or use between a Mac. Shared section files, how to use the drive continue! Lot about this stuff then prompt you to the web browser and click the Wi-Fi reconnect... The WD My Passport drive to your computer and WD drive to continue hard... 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Still running High Sierra as My iMac is a bit older bugs will get worked out soon Mac External drive...
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